Fair Lending School
Module 11: Exceptions
Your institution should have good policies and procedures for your loan staff to follow. Those include interest rate/pricing sheets and underwriting standards and guidelines. Whenever loan staff give and interest rate or approve a loan that is outside of policy, that creates an exception. Exceptions add layers of risk to your program. They should be tracked, monitored, and periodically analyzed for negative trends. We will cover all of that and more in this very important module.
Manual -
Pages 147-158
Ensuring you have a strong Compliance Management System in-place to control and track policy exceptions is very critical to the fair lending process. Nearly every bank we have been to could take steps to strengthen this area.